Shipping policy

PRIVACY

All information you give when ordering will remain strictly confidential and will be used for the sole purpose of processing your order.

TERMS & CONDITIONS

All orders will be processed within 48 hours. Please allow 2-4 weeks for delivery in Canada and the United States, and 4-6 weeks for international orders. Shipping and handling fees will apply.
All our prices are in Canadian dollars and may change without notice. Products sent outside Canada are exempt from Canadian sales taxes. Sales tax will not be charged.
International residents are exempt from taxes: international orders shipped outside of Canada are tax-exempt for both the goods and the shipping. Recipients are responsible for paying all applicable customs, duties, and taxes upon delivery.

SHIPPING

Gifts message is available with all orders. Gifts over $70 will get free shipping.

RETURN

We accept returns of non-edible, unopened products within 15 days of receipt. We cannot accept returns of edible products (unless damaged in transit), personalized products or custom orders. Edible products and seasonal merchandise are considered final sale and are not eligible for a refund.

For food safety & health reasons, we cannot accept returns of edible product for a refund. Nadege Cedras Events & Gifts is also not responsible for any damages to edible product as the shipping company is responsible. If you have any questions, please contact customer service via email at hello@nadegecedras.com.